FAQs

☼ Where can I place an order?

You can place an order from anywhere in the world. We ship worldwide and all orders include tracking.

☼ Will I receive an order confirmation number?

Yes. After completing your payment, you will immediately receive an email with your order confirmation number.
If you do not receive it within 24 hours, please contact us so we can check right away.

☼ How long will it take to receive my order?

Orders are processed within 24–48 business hours.

Estimated delivery times for tracked shipments:

• United States: 8–12 business days

• United Kingdom & Europe: 8–12 business days

• Canada, Australia, New Zealand: 9–14 business days

(Delivery times are estimates and may vary depending on the destination country and customs procedures.)

☼ Who can I contact if I have a problem with my order?

For any questions or issues, please contact us at info@aurevja.com using the contact form provided.
Our customer support team is attentive and responsive, and we do our best to resolve any issue as quickly as possible.

☼ How can I pay?

We accept all major credit and debit cards, including Visa and Mastercard, as well as PayPal.
Payments are processed by trusted partners using advanced security standards.

☼ Is payment on this website secure?

Yes. All transactions are protected by advanced encryption to safeguard your personal and payment information at every step of the checkout process.
Our systems comply with the latest industry security standards.

☼ Is my email address used responsibly?

Absolutely. Your email address is never sold or shared with third parties.
We use it only for essential communications such as order confirmations,